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Fill machine with cold water up to water level for desired number of cups.
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Do not cover safety valve hole with water.
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Fill brew basket to rim with coffee.
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For 9 cups, remove the reducer from the brew basket and fill entire basket.
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For 3 or 6 cups, use the reducer as follows: long stem facing down for 3 cups; short stem facing down for 6 cups.
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Clean off excess grounds from brew basket rim and o-ring.
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Close and tighten down knob as far as possible.
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Close steam valve.
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Place machine on high heat and put a carafe under valve to catch coffee.
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Coffee will begin to drip out slowly after 3-10 minutes, and appear very dark.
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As brewing process continues, stream will become strong and steady, and coffee will lighten.
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When coffee stops and becomes noisy, close coffee valve and remove carafe.
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If you are making cappuccino, close valve and let steam build up.
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Put cream or milk in cup and open steam valve to froth.